Where Agentic AI fits in HR according to Jeff Smith BlackRock Alum

Harnessing AI sits at the top of the 2026 priority list in Gartner’s survey of 426 CHROs across 23 industries, and the technology in question is no longer a chatbot. Agentic AI describes autonomous systems that plan and execute multi-step HR workflows, from onboarding provisioning to leave processing, without waiting for a human prompt at each step.
Deloitte’s research names the risk in the rollout. Among 100 C-suite leaders studied, 59% are taking a tech-focused approach to AI, and those...
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