As AI reshapes newsrooms, leading media outlets are charting different paths for its use

A labor dispute erupted at The Guardian’s London headquarters in December 2024, with nearly 500 journalists going on strike to protest the proposed sale of the Guardian-owned Observer.

With the newsroom hobbled, the British publication’s management allegedly deployed generative AI tools such as ChatGPT and Claude to suggest headlines and write descriptions of photos for people using screen readers. The National Union of Journalists cried foul, calling this move a clear attempt to undermine...