Alpha Bank expands AI partnership with ElevenLabs for voice banking

Greek lender Alpha Bank has expanded its partnership with AI voice technology company ElevenLabs, introducing a new artificial intelligence-powered voice assistant designed to make customer service more natural, faster and easier to use.
The bank said the service will enable customers to describe their request in natural language, rather than navigating multiple menu options or answering a series of automated questions, before being directed immediately to the most appropriate adviser....
This is a summary. Read the full article at Cyprus Mail.
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